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Feedback Form: ColdFusion version

Frequently Asked Questions
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I have it now, but I can not get it to work. Are you able to help me with this?

Have you already installed the component ? Just double-click the MXP file.

After installation, please restart your Dreamweaver and you will see a new entry in the Dreamweaver Commands Menu called "Insert TSCFMFeedback". Just click on this option, enter your email address and subject and upload your page and the TSCFMPFeedback folder onto your web site. That's all.

After upload, if you still have problems to get it to work you can contact our support service.

Is the extension MAC compatible ?

Yes, our extensions are tested, approved and published in the Adobe Exchange site by the Adobe Exchange Team. This assures compatibility with most Dreamweaver versions, browsers and platforms.

When I try to insert the extension into an editable region of my form, I get the following error: "Making this change would require changing code that is locked by a template or a translator. The change will be discarded." How can I fix this?

The extension requires inserting some scripts on the head section of the page.

Then you need to insert the extension in the template page (just to generate the scripts) or manually paste the scripts from a normal page into the template.

I have installed the extension and it works when I test it locally, but when I upload the files to my online website it does not work. What should I do ?

Please, be sure to upload the "TSCFMFeedback" folder. This folder is generated automatically when inserting the extension and contains the required scripts for the component. If you don't see the "TSCFMFeedback" folder in your Dreamweaver file list, then click the refresh button (see image for details).

Are any programming skills needed to use the Coldfusion Feedback Form?

No, no programming skills are required. This gadget is available as Dreamweaver Extension; you can insert it from the Dreamweaver menu just with a few clicks.

Of course, you need to know if your web server(hosting) supports ColdFusion.

What browsers does it support?

We have tested this gadget on the following browsers:

- Safari
- Firefox
- Opera
- Internet Explorer for Windows
- Netscape
- Mozilla

The extension is MAC compatible. Our extensions are tested, approved and published by the Adobe Exchange Team at

How to change the Feedback size and colors?

The styles are located into the file "TSFeedback.css".

To change the feedback link's size and color (Feedback [+])  you must edit the styles "#TSFeedback #TSFeedbackButton", example:

#TSFeedback #TSFeedbackButton{
color: #FF0000;

If you want to increase the feedback form’s area you must modify the width in the following styles:

#TSFeedback #TSFeedbackContainer #TSFeedbackClose

#TSFeedback #TSFeedbackContainer #TSFeedbackForm
#TSFeedback #TSFeedbackContainer #TSFeedbackResponse

The first two styles must have the same width (default value is 160px).

The last two styles must have the same width but at least 10px less that the first two styles (default value is 150px).

How can I modify the look & feel?

The Feedback styles are located into the file "TSFeedback.css". Those styles are:

#TSFeedback: This is the style applied to all the DIV that contains the Feedback, including the feedback link, the animated image, the form and the confirmation message.

#TSFeedback #TSFeedbackContainer #TSFeedbackClose: Affects the area that is opened/closed. The form and confirmation message are located into this area.

#TSFeedback #TSFeedbackContainer #TSFeedbackClose
#TSFeedbackCloseButton: Is the text that says "close [+]"

#TSFeedback #TSFeedbackContainer #TSFeedbackForm: Affects the area that contains the form and that will be replaced with the confirmation message.

#TSFeedback #TSFeedbackContainer #TSFeedbackCorner: This style defines the position of the bottom corner that appears below the form.

#TSFeedback #TSFeedbackButton: Affects the Feedback link with the animated image [+]

#feedbackSender: Affects the email field (input element). This style is not currently present in the CSS file, you should add it.

#feedbackMessage: Affects the message field (textarea element). This style is not currently present in the CSS file, you should add it.

#sendFeedbackMessage: Affects the "Send" button (input/submit element). This style is not currently present in the CSS file, you should add it.