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Flash Chat

Frequently Asked Questions
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Is your chat extension meant for communications with customers?

The chat is not designed to communicate with customers. It is a single chat for comunication between site visitors.

If you want better communication with your customers you can take a look at this feedback component.

Can more than two people chat at once? Are there security issues?

Our chat is a multi-user chat, many people can be chatting at the same time in a shared conversation.
There are no security issues, and there is no previous registration required, just enter a nickname and go to chat.
This chat does not support advanced commands like private messages, or administration commands.

Is there a way to customize the look?

I'm sorry, but at the present moment the Flash Chat does not allow to customize the look.

How do I set write permissions on the required folders?

Flash Chat requires to set write permissions on folder "/server/var" and files inside.

FTP programs ("clients") allow you to set permissions for files and directories on your remote host. This function is often called chmod or set permissions in the program menu.

In the first image, look at the last column - that shows the permissions. It looks a bit confusing, but for now just note the sequence of letters:

Right click the folder or files to set permissions, and usually a popup screen will appear (see the second image):

Don't worry about the check boxes. Just delete the 'Numeric value:' and enter the number you need - in this case it's 777 or simply mark all checkboxes. Then click OK.

That's all.

Is the chat extension MAC compatible ?

Yes, our extensions are tested, approved and published in the Adobe Exchange site by the Adobe Exchange Team. This assures compatibility with most Dreamweaver versions, browsers and platforms.

I have installed the extension and it works when I test it locally, but when I upload the files to my online website it does not work. What should I do ?

Please, be sure to upload the "server" folder. This folder is generated automatically when inserting the extension and contains the required scripts for the component. If you don't see the "server" folder in your Dreamweaver file list, then click the refresh button (see image for details).

Are any programming skills needed to use this component?

No, no programming skills are required. This chat is available as Dreamweaver Extension; you can insert it from the Dreamweaver menu just with a single click.

What browsers does it support?

We have tested this chat on the following browsers:

- Safari
- Firefox
- Opera
- Internet Explorer for Windows
- Netscape
- Mozilla

The extension is MAC compatible. Our extensions are tested, approved and published by the Adobe Exchange Team at