Feedback Form: PHP version

Frequently Asked Questions

If you don't find here what you are looking for
then contact our support service

Questions

I have it now, but I can not get it to work. Are you able to help me with this?

The extension is grayed out in the Commands Menu. What happens?

Is the feedback extension MAC compatible ?

When I try to insert the extension into an editable region of my form, I get the following error: "Making this change would require changing code that is locked by a template or a translator. The change will be discarded." How can I fix this?

I have installed the extension and it works when I test it locally, but when I upload the files to my online website it does not work. What should I do ?

Are any programming skills needed for using the PHP Feedback Form?

What browsers does it support?

Answers

I have it now, but I can not get it to work. Are you able to help me with this?

Have you already installed the component ? Just double-click the MXP file.

After installation, please restart your Dreamweaver and you will see a new entry in the Dreamweaver Commands Menu called "Insert TSPHPFeedback". Just click on this option, enter your email address and subject and upload your page and the TSPHPFeedback folder onto your web site. That's all.

After upload, if you still have problems to get it to work you can contact our support service.

The extension is grayed out in the Commands Menu. What happens?

Please, be sure that you have PHP as the server model of your defined web site. See the image for help with the server model.

Is the feedback extension MAC compatible ?

Yes, our extensions are tested, approved and published in the Adobe Exchange site by the Adobe Exchange Team. This assures compatibility with most Dreamweaver versions, browsers and platforms.

The extension requires inserting some scripts on the head section of the page.

Then you need to insert the extension in the template page (just to generate the scripts) or manually paste the scripts from a normal page into the template.

I have installed the extension and it works when I test it locally, but when I upload the files to my online website it does not work. What should I do ?

Please, be sure to upload the "TSPHPFeedback" folder. This folder is generated automatically when inserting the extension and contains the required scripts for the component. If you don't see the "TSPHPFeedback" folder in your Dreamweaver file list, then click the refresh button (see image for details).

Are any programming skills needed for using the PHP Feedback Form?

No, no programming skills are required. This gadget is available as Dreamweaver Extension; you can insert it from the Dreamweaver menu just with a few clicks.

Of course, you need to know if your web server(hosting) supports PHP.

What browsers does it support?

We have tested this gadget on the following browsers:

- Safari
- Firefox
- Opera
- Internet Explorer for Windows
- Netscape
- Mozilla

The extension is MAC compatible. Our extensions are tested, approved and published by the Adobe Exchange Team at http://www.adobe.com/cfusion/exchange/index.cfm